Your Better Business Bureau recently launched a campaign titled "Look For the Seal" to encourage customers to actively check for BBB Accreditation when researching a business. This campaign includes commercials, online advertisements, and images that will remind consumers to properly research a business before making a decision. Wondering how this campaign will affect your business? Check out our tips below!
Are you BBB Accredited?
Obtaining BBB Accreditation means that BBB has thoroughly reviewed your business and meets accreditation standards. Accreditation can help your business in a variety of different ways. Here are just a few.
Do You Have the Seal?
Once you've gone through the accreditation process, it's important to let the world know! Your BBB has a variety of different options to choose from, all of which are complimentary with your accreditation. All you have to do is enter your login information!
What about your website?
If your business has a website installing the online seal will increase the likelihood that your business will come up in an online query. This works because BBB has a high domain authority and linking our website to your business review helps to strengthen the online presence as a whole!
Have you thought of a creative way to display the BBB seal? Show us! Post your photos on Facebook or Twitter. Don't forget to tag us!
Tuesday, October 28, 2014
Tuesday, October 21, 2014
The performance review can be quite the nerve wrecking experience for the employee as well as the supervisor. As difficult as it can be to have this conversation with employees, it is necessary to make it as much of a positive experience for both parties. Here are some tips to make the review run as smoothly as possible:
Remember that a performance review is about setting goals
- Don't sideswipe your employees
- Your employees should never hear about a positive/negative performance for the first time in a review. As a manager, you should give regular feedback to your employees and use the formal review to focus on specific parts of their performance.
- It is important to make sure that the employee has a clear understanding of what is expected of them. You should also work together to determine how these expectations will be evaluated to ensure that the employee can perform to the best of their ability. When setting goals it is also important to discuss the employee's career goals. It not only shows that you have an invested interest in the employee but it also
- While a performance review should be yearly, it is important to make a quarterly follow up to ensure that the employee is on track with the goals that have been set. In order for the review to be effective, the employer must check in periodically throughout the year.
Tuesday, October 14, 2014
Thursday, October 2, 2014
Last month Home Depot confirmed its computer systems had been targeted in a recent data breach, and up to 60 million customers credit card information and PIN numbers were stolen. While you can't prevent cyber attacks on retailers, there are definitely some steps you can take to minimize your risk should a data breach occur.
- Consider a new way to pay. Third party payment methods are much safer than swiping your debit card in the store. Third party services like these have your credit card information stored and do not give the retailer your payment information when you make a purchase. However, many retailers do not yet accept third party services so store valued cards or phone apps are another good choice as your credit card information is not exposed.
- If you do choose to swipe your card in the store, it is safer to process the purchase as credit rather than debit. When you process a payment as debit you must enter your PIN into the key pad which then saves your PIN into the retailers data base. Hackers can do more damage with PIN numbers - like creating a second copy of your debit card and withdrawing money directly from your account.
- Regularly check your credit card statements. By checking your credit card statements regularly, your chances of catching suspicious activity as it happens increases and you will suffer less damages. Thieves often make purchases in small amounts and then later begin to make larger ones.
- When the Home Depot data breach occurred many people reported receiving emails from Home Depot offering free credit monitoring. These emails were distributed by scammers looking to gain access to unsuspecting recipients personal information. If you receive an email making claims like this you are better off ignoring it. If the email looks credible you should only move forward after going straight to the source to confirm its credibility.