Recently there have been multiple reports of a male person
calling businesses claiming to be a representative of the Massachusetts Electric
Co. (National Grid). After informing the business they have an overdue balance, he demands
payment over the phone with the threat of shut off. Please note that payment
will NEVER be required over the phone and will NEVER asked to be wired.
If contacted by a representative of the National Grid and their claims have no merit in your situation, be sure to hang
up and contact the business yourself. This will ensure the problem is dealt with
through the proper channels.
As always, BBB recommends that you never give out personal or banking information to
unfamiliar people.
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